Communicating Assertively

This course help you to communicate more assertively at work.

You’ll finish the course feeling confident that you can make and refuse requests and handle various situations assertively.

Each week, you’ll receive articles, resources and tools to help you understand and apply those tips to your own life. You’ll take part in activities and discuss the materials with the other participants, sharing your experiences and learning from others. You will also receive a course journal to keep all your notes as you work through the course and as a handy reference for after the course finishes. Although this course starts on 29thNovember and ends on 13th December, there are no live meetings, so you can decide when to work on it and when to interact with the group. We recommend setting aside a couple of hours per week.

What we’ll cover:

• How assertive are you?
• The importance of assertiveness
• Making and refusing requests
• Handling various workplace situations

If you need an invoice before payment, or want to book multiple places, get in touch.